{"id":1508,"date":"2024-04-15T11:38:41","date_gmt":"2024-04-15T11:38:41","guid":{"rendered":"https:\/\/thesaraofactory.com\/?page_id=1508"},"modified":"2025-04-09T06:46:40","modified_gmt":"2025-04-09T06:46:40","slug":"politica-devolucion-incidencias","status":"publish","type":"page","link":"https:\/\/thesaraofactory.com\/fr\/politica-devolucion-incidencias\/","title":{"rendered":"Politique de retour et d&#039;Incidents"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">\r\n<div class=\"mk-page-section-wrapper\" data-mk-full-width=\"true\" data-mk-full-width-init=\"true\" data-mk-stretch-content=\"true\">\r\n\t<div id=\"page-section-69e08f18bd769\" class=\"mk-page-section self-hosted   full_layout full-width-69e08f18bd769 js-el js-master-row jupiter-donut-visible-sm\"    data-intro-effect=\"false\">\r\n\r\n\t\t\t\r\n\t\t\t<div class=\"mk-page-section-inner\">\r\n\t\t\t\t\r\n\r\n\r\n<div class=\"mk-video-color-mask\"><\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n        <div class=\"page-section-content vc_row-fluid page-section-fullwidth\" >\r\n            <div class=\"mk-padding-wrapper wpb_row\"><style id=\"mk-shortcode-style-69e08f18bdc28\" type=\"text\/css\"><\/style>\r\n<div class=\"vc_col-sm-12 wpb_column column_container  jupiter-donut- _ jupiter-donut-height-full\">\r\n\t\r\n\r\n<div class=\"wpb_row vc_inner vc_row vc_row-fluid jupiter-donut-   attched-false\">\r\n\t\t\t<div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 5px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><style id=\"mk-shortcode-style-69e08f18be3bf\" type=\"text\/css\">#text-block-69e08f18be3bf { margin-bottom:0px; text-align:left; }<\/style>\t<div class=\"vc_custom_1713334757115\">\r\n\r\n<div id=\"text-block-69e08f18be3bf\" class=\"mk-text-block  jupiter-donut-\">\r\n\r\n\t\r\n\t<p style=\"text-align: center; margin-bottom: 0px;\">Politique de retour et d&#039;Incidents<\/p>\n\r\n\t<div class=\"clearboth\"><\/div>\r\n<\/div>\r\n\r\n\t<\/div>\r\n<\/div><\/div><\/div>\t<\/div>\r\n<\/div>\r\n<\/div>\r\n            <div class=\"clearboth\"><\/div>\r\n        <\/div>\r\n\r\n\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\r\n\t\t<div class=\"clearboth\"><\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"vc_row-full-width vc_clearfix\"><\/div>\r\n\r\n<style id=\"mk-shortcode-style-69e08f18bd769\" type=\"text\/css\">.full-width-69e08f18bd769 { min-height:40px; margin-bottom:0px; background-color:#329471; border:1px solid #ffffff;border-left:none;border-right:none; } .full-width-69e08f18bd769 .page-section-content { padding:0px 0 0px; } #background-layer--69e08f18bd769 { ; background-position:left top; background-repeat:repeat; ; } #background-layer--69e08f18bd769 .mk-color-layer { ; width:100%; height:100%; position:absolute; top:0; left:0; }<\/style><style id=\"mk-shortcode-style-69e08f18bd769\" type=\"text\/css\">.full-width-69e08f18bd769 .mk-fancy-title.pattern-style span, .full-width-69e08f18bd769 .mk-blog-view-all { background-color:#329471 !important; }<\/style>\r\n<div class=\"mk-page-section-wrapper\" data-mk-full-width=\"true\" data-mk-full-width-init=\"true\" data-mk-stretch-content=\"true\">\r\n\t<div id=\"page-section-69e08f18be708\" class=\"mk-page-section self-hosted   full_layout full-width-69e08f18be708 js-el js-master-row jupiter-donut-\"    data-intro-effect=\"false\">\r\n\r\n\t\t\t\r\n\t\t\t<div class=\"mk-page-section-inner\">\r\n\t\t\t\t\r\n\r\n\r\n<div class=\"mk-video-color-mask\"><\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n        <div class=\"page-section-content vc_row-fluid page-section-fullwidth\" >\r\n            <div class=\"mk-padding-wrapper wpb_row\"><style id=\"mk-shortcode-style-69e08f18be989\" type=\"text\/css\"><\/style>\r\n<div class=\"vc_col-sm-12 wpb_column column_container  jupiter-donut- _ jupiter-donut-height-full\">\r\n\t\r\n\r\n<div class=\"wpb_row vc_inner vc_row vc_row-fluid jupiter-donut-   attched-false   vc_custom_1655134021891\">\r\n\t\t\t<div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style id=\"mk-shortcode-style-69e08f18bebe1\" type=\"text\/css\">#text-block-69e08f18bebe1 { margin-bottom:0px; text-align:left; }<\/style>\t<div class=\"vc_custom_1713334786886\">\r\n\r\n<div id=\"text-block-69e08f18bebe1\" class=\"mk-text-block  jupiter-donut-\">\r\n\r\n\t\r\n\t<h1>Politique de retour et d&#039;Incidents<\/h1>\n<p>Concernant les retours en raison de casse pendant le transport, The Sarao Factory \u00e9tablit un d\u00e9lai de 14 jours calendrier apr\u00e8s la r\u00e9ception de la commande, \u00e0 condition que le client de sp\u00e9cifier dans les commentaires de la fiche agence de transport qui a trouv\u00e9 un probl\u00e8me avec la marchandise livr\u00e9e. En cas de non observation de la part du client dans la feuille de transport, vous disposez de 7 jours pour faire la demande.<\/p>\n<p>Pour les probl\u00e8mes de qualit\u00e9, le client aura 3 mois pour faire une r\u00e9clamation. Dans les deux cas, la demande de retour doit \u00eatre faite par \u00e9crit, par courriel \u00e0 incidencias@thesaraofactory.com ou par le biais du formulaire d&#039;incidents qui peuvent exiger de votre entreprise.<\/p>\n<p>La Soir\u00e9e de l&#039;Usine s&#039;est engag\u00e9e \u00e0 r\u00e9pondre \u00e0 la demande dans un d\u00e9lai maximum de 3 jours ouvrables. Les remboursements seront r\u00e9gl\u00e9es dans un d\u00e9lai maximum de 30 jours \u00e0 compter de la r\u00e9ception initiale.<\/p>\n<p>Il n&#039;y a Pas de remboursement si: (a) le client envoie des bo\u00eetes incompl\u00e8tes et\/ou avec l&#039;emballage d&#039;origine est d\u00e9t\u00e9rior\u00e9; (b) la r\u00e9clamation s&#039;occupe de l&#039;\u00e9valuation individuelle de la qualit\u00e9. Si le produit est conforme aux sp\u00e9cifications de la Fiche de donn\u00e9es Techniques ne seront pas accept\u00e9s en retour pour des raisons de qualit\u00e9. Les fiches techniques peuvent \u00eatre demand\u00e9s \u00e0 l&#039;adresse e-mail: pedidos@thesaraofactory.com.<\/p>\n<p>The Sarao Factory n&#039;acceptera pas les raisons d\u00e9crites ci-dessus, valable pour un retour de marchandise. Si malgr\u00e9 tout, le client va envoyer des marchandises retourn\u00e9es, \u00e0 l&#039;entrep\u00f4t de la soci\u00e9t\u00e9 sans cause pr\u00e9alable analys\u00e9 et autoris\u00e9, les produits seront enregistr\u00e9s au cours d&#039;une dans un d\u00e9lai maximum de 7 jours, apr\u00e8s quoi, dans le cas de la non-perception par le client, le mat\u00e9riel sera d\u00e9truit sans le droit \u00e0 une compensation financi\u00e8re.<\/p>\n\r\n\t<div class=\"clearboth\"><\/div>\r\n<\/div>\r\n\r\n\t<\/div>\r\n<div class=\"vc_empty_space\"   style=\"height: 10px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div>\t<\/div>\r\n<\/div>\r\n<\/div>\r\n            <div class=\"clearboth\"><\/div>\r\n        <\/div>\r\n\r\n\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\r\n\t\t<div class=\"clearboth\"><\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"vc_row-full-width vc_clearfix\"><\/div>\r\n\r\n<style id=\"mk-shortcode-style-69e08f18be708\" type=\"text\/css\">.full-width-69e08f18be708 { min-height:100px; margin-bottom:0px; } .full-width-69e08f18be708 .page-section-content { padding:10px 0 10px; } #background-layer--69e08f18be708 { ; background-position:left top; background-repeat:repeat; ; } #background-layer--69e08f18be708 .mk-color-layer { ; width:100%; height:100%; position:absolute; top:0; left:0; }<\/style>\n<\/div>","protected":false},"excerpt":{"rendered":"Pol\u00edtica de Devoluciones e Incidencias Pol\u00edtica de Devoluciones e Incidencias Respecto a las devoluciones por roturas durante el transporte, The Sarao Factory establece un plazo de 14 d\u00edas naturales tras la recepci\u00f3n del pedido, siempre y cuando el cliente indique en observaciones de la hoja de agencia de transporte que ha encontrado un problema con [...]","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1508","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thesaraofactory.com\/fr\/wp-json\/wp\/v2\/pages\/1508","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thesaraofactory.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thesaraofactory.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thesaraofactory.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/thesaraofactory.com\/fr\/wp-json\/wp\/v2\/comments?post=1508"}],"version-history":[{"count":9,"href":"https:\/\/thesaraofactory.com\/fr\/wp-json\/wp\/v2\/pages\/1508\/revisions"}],"predecessor-version":[{"id":2419,"href":"https:\/\/thesaraofactory.com\/fr\/wp-json\/wp\/v2\/pages\/1508\/revisions\/2419"}],"wp:attachment":[{"href":"https:\/\/thesaraofactory.com\/fr\/wp-json\/wp\/v2\/media?parent=1508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}